Using Solution-Focused Interviewing to Support Client Change
Overview
This training will focus on the principles and techniques of solution-focused interviewing, which emphasizes finding solutions rather than solely focusing on problems when providing therapeutic support. Participants will learn strategies to increase the likelihood that clients will talk about solutions, change, and resources, rather than the presenting problem. The training will cover several elements of solution-focused interviewing that can be applied in practice immediately. These elements include the 10 assumptions of solution-focused interviewing, the solution-focused decision tree, and the six types of solution-focused questions. These concepts will be reinforced through example videos of therapists using solution-focused techniques, as well as exercises and group activities to help participants practice what they have learned. Participants will also learn how to use solution-focused questions with different types of clients, and how to approach termination in a solution-focused way. This training is intended for staff of all roles on mental health or outreach teams that engage in any case management or therapeutic activities.
Learning objectives
- Explain the principles of solution-focused interviewing, including the class of problems being distinct from the class of solutions, the client being the expert, and the importance of focusing on what is working
- Understand how to elicit solutions, change, and resources from clients by asking eliciting questions, focusing on details, and giving verbal rewards
- Learn the ten assumptions for solution-focused interviewing and how to use the Solution-Focused Decision Tree to identify the client's goal in a solution-focused way
- Develop proficiency in using six types of solution-focused questions, including change prior to the first session, scaling questions, and identifying skills and competencies the client already has
- Recognize the differences between problem-focused and solution-focused interviewing and be able to identify four basic solution-focused questions to use in sessions
- Practice using solution-focused techniques through exercises and group activities, including role-playing and practicing the miracle question
