The training is targeted towards experienced managers/supervisors who want to refine their skills, as well as new managers/supervisors struggling with the additional responsibilities of management. The overarching theme of the Manager Toolkit Training Series focuses on how to become an effective leader and build a strong team. This will be accomplished through nine hours of content which will focus on the following areas: difficult conversations, management challenges, juggling power dynamics and communication, decision making, team building, facilitating effective meetings, promoting personal development, managing crises, and improving team processes.