Manager Toolkit Training Series
Type:
CE credits:
Not currently offered
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Overview
The training is targeted towards experienced managers/supervisors who want to refine their skills, as well as new managers/supervisors struggling with the additional responsibilities of management. The overarching theme of the Manager Toolkit Training Series focuses on how to become an effective leader and build a strong team. This will be accomplished through nine hours of content which will focus on the following areas: difficult conversations, management challenges, juggling power dynamics and communication, decision making, team building, facilitating effective meetings, promoting personal development, managing crises, and improving team processes.
Learning objectives
- Describe strategies to mitigate and manage common management challenges that arise within a team and/or organization
- Identify strategies that can strengthen communication among a team of mental health clinicians and practice implementing those strategies in various scenarios
- Describe the relationship between goal setting, prioritization, and decision-making and compare the various elements of decision-making models within the context of a project participants are currently managing
- Describe activities that build effective teams and contribute to resilient workplace culture
- Discuss the dynamics at play in difficult work conversations and the strategies to implement when preparing for difficult conversations with staff, colleagues, and/or upper management
- List best practice recommendations for creating a positive and inclusive workplace culture
- Define leadership strategies that are used to conduct effective, time-bound, and task-focused meetings
- Discuss how identifying the professional development needs of one’s staff is a best practice of innovative leadership and identify strategies and opportunities to provide feedback to staff to support their professional development
- Identify how stress affects leaders and staff and discuss best practices for managing high-stress situations (before, during, and after the situation) in a mental health care setting
- Explain the role of process improvement in the healthcare setting and identify where the Plan Do Study Act (PDSA) model can be implemented
Training times
This training is provided at the time(s) and in the format(s) shown below.
No sessions currently available.
Added on 2/26/2026 ·
Last updated on 2/26/2026
