Safety and Crisis Intervention and Prevention
Type:
Duration:
1 hour, 30 minutes
CE credits:
Not currently offered
Presented by:
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Overview
This course provides participants with practical skills and knowledge to prevent, recognize, and respond to crises in the field. It compares situational awareness in the office and the field, with best practices that span across both settings, and ways of recognizing escalating situations in both. The course also enables participants to employ de-escalation techniques and self-regulation strategies and incorporates best practices for maintaining safety, managing crises, and supporting both consumers and staff during high-risk encounters.
Note: CE Credits for this course will be available in June. If you have completed the course before then, you will be notified when you may request CE credits.
Learning objectives
- Identify specific practices to ensure safety in an office and community-based setting while engaging mental health consumers.
- Explain situational awareness and demonstrate how to apply it when conducting fieldwork.
- Identify specific practices to ensure safety when conducting community-based outreach to mental health consumers.
- Define what a crisis is and give specific examples/scenarios of a consumer in crisis.
- Identify self-regulation techniques to manage our own emotions during a crisis.
- Identify non-verbal and verbal de-escalation techniques to use when a consumer is in crisis or has escalated.
Added on 4/9/2026 ·
Last updated on 4/9/2026
